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Report Scams and Suspicious Activity

PLAYERS: To report complaints against Lottery retailers, please contact Lottery Security & Law Enforcement toll-free at 800-LOTTERY (800-568-8379).

ALLIED LAW ENFORCEMENT: To communicate with the Lottery regarding criminal activity involving Lottery products, please call (916) 822-8282 M-F 8am-5pm PT. During non-business hours please call (916) 822-8000.

Supported Browsers and Platforms

Get the most out of your California Lottery Online experience.

Supported Internet Browsers

calottery.com supports the following Internet browsers.

  • Internet Explorer 8 for Windows XP only
  • Internet Explorer 9 for Windows Vista only
  • Internet Explorer (latest version) for Windows 7 and above
  • Mozilla Firefox (latest stable version)
  • Google Chrome (latest stable version)
  • Apple Safari (latest stable version)

calottery.com was designed to provide an enhanced web experience that includes 2nd Chance programs and more. We have tested and taken great care to ensure calottery.com successfully delivers these experiences while running on the above web browsers. If your browser isn't on list, your online experience may not be ideal. You may want to consider updating your browser. Older browsers may work just as well as the ones tested, especially if released after August 2011, but it’s suggested you upgrade to the browsers listed above.

Supported Mobile Platforms

While a mobile version of calottery.com isn’t currently available, we have tested the full desktop version of calottery.com on the following platforms to ensure mobile users can have a Lottery experience on the go.

  • Apple iOS Devices, like iPhone and iPad (latest OS version)
  • Google Android Devices (latest OS version)

Currently, Flash is not supported on iOS devices such as iPhones, iPods, and iPads. See if your mobile device is capable of supporting Flash here.

If you are using an older Internet browser and are experiencing issues with the calottery.com, please consider upgrading your browser to a supported version. Often, upgrading to the latest version of your preferred browser will correct the issue and may provide a more enjoyable and safer online experience.

If you are using a supported browser and are still experiencing issues, please send an email to customerservice@calottery.com. In your email, please include the Internet browser version that you are using, your computer operating system or mobile device type, and a screenshot of the issue if possible.

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